These terms govern the Wiz 3× Savings Guarantee.
Ramp-up
The first 30 days after the customer launches Wiz are excluded from the guarantee measurement.
Measurement period
The measurement period is the first three complete months of full Wiz service after the 30-day ramp-up period.
Baseline
The customer baseline is the clinic's documented performance during the three months immediately before Wiz.
Savings included
Verified savings include increased collections, prevented denials and write-offs, and the agreed value of staff time saved.
Savings calculation
Wiz and the customer document and agree on the savings calculation method and the staff hourly rate during onboarding.
Threshold and remedy
Verified savings must equal at least 3× the Wiz fees paid during the measurement period.
If verified savings are below that threshold, the customer's next three months of Wiz service are free. During those three months, the customer pays no Wiz fees.
Customer eligibility
The customer's account must be current, required integrations and workflows must remain active, and Wiz must receive the data needed to measure results.
Review process
Wiz and the customer review the savings calculation together after the measurement period.
Claim deadline
The customer must request a guarantee review within 30 days after the measurement period ends.